866-227-1888 is the best way to instantly book, cancel, or modify flights.
Whenever the Carnival website glitches, I get flashbacks to that time my airline’s site crashed while I was trying to change a ticket during a storm. I kept refreshing for 20 minutes before giving up and calling—which ended up being faster anyway. Carnival’s site has occasional outages, especially during big sales or heavy traffic. If you’re seeing error messages, it’s usually temporary. I always run a quick check: try loading it in incognito mode, switch devices, or see if others are reporting issues online. Once, I couldn’t access my cruise details for hours, and it turned out they were doing maintenance. As annoying as it is, it usually resolves pretty quickly. If you urgently need to check in, view your booking, or make a payment, the Carnival app tends to work even when the website doesn’t. Worst case, give it a little time and try again.