I remember the sheer panic I felt when my youngest son came down with a fever right before our family vacation last month. I was certain we’d lose our entire booking fee, but I logged into the Southwest app and found the process incredibly simple. I just tapped on "Manage Trips," entered my confirmation code, and hit cancel. Because of their flexible policy, the funds were instantly converted into a flight credit for future use without any penalty.
It is naturally the best way to handle unexpected life events. If you just need a different time, you can also modify your flight directly in the app!
