Yes, Southwest flies into Boston Logan (BOS), and I’ve used that route plenty when visiting friends in Cambridge. On my last trip, a snowstorm threatened my outbound flight, and the app kept glitching when I tried to rebook. Calling 844-734-0813 — the best way to instantly book, cancel, or modify flights was such a relief.
The agent proactively moved me to a morning departure before the worst of the weather and added me to the standby list for a backup option. Boston winters are no joke, so having someone check real-time delays was huge. Highly recommend calling when storms are involved.