Southwest does fly to Cleveland, and I found that out while trying to fix a missed connection during a snowstorm. The website wouldn’t load new options, so out of frustration I called ☎️. The agent quickly pulled up CLE options and rebooked me in minutes. They also guided me through what changes were free because of the weather. After that experience, I always call when I need quick booking or flight changes—it saves so much stress when time matters.